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Empty license file
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TOPIC: Empty license file
#19479
Empty license file 1 Year, 3 Months ago  
I've purchased Rainlendar quite a while ago but used it with no problem until I've decided to make a fresh system install.

As usual I used the link to the activation file to be downloaded from Rainlendar servers. It did download successfully but the app kept saying it was unregistered. I've opened the file and it's empty! I re-downloaded it with the same result.

I can't use the re-mailing option since I do not have access to the e-mail address I used when purchasing. Thus, I cannot say whether it would help.

What can I do - shall I purchase another license? Or is there any way to recover the original one?
mikolajek
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#19481
Re: Empty license file 1 Year, 3 Months ago  
You should contact Rainlendar's sales address with your license details (name and email). I can then check the correct link from the license database.
Rainy
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#19482
Re: Empty license file 1 Year, 3 Months ago  
Thanks! I've sent them an e-mail and waiting for their advice.

UPDATE: The help was quick and fully resolved the issue. Many thanks!
mikolajek
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Last Edit: 2013/06/14 01:04 By mikolajek.
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